Best Practices
IT organizations have never been under more pressure than they are today. Today's CIOs face the fallout of a global recession that has put extreme pressure on IT budgets as well as increased competition from outsourcers, software-as-a-service (SaaS) solutions, and other third-party service providers that are hungry for business. Unfortunately, many IT organizations are unprepared for both situations.
Total Economic Impact
CIOs today face increased pressure from both sides — that is, to reduce costs of IT on the one hand while delivering more value on the other. The only successful strategy in this environment is through effective demand management, which ensures that IT resources are being applied for the maximum benefit of the business. Without IT cost transparency, it is virtually impossible to operate IT efficiently and manage IT demand.
Balanced Scorecard
As enterprise architecture continues to grow as a significant cross-divisional force in contemporary IT organizations, it is critical that architecture groups assess the quality and impact of their efforts to ensure that they are progressing along a productive path.